Terms of service

Terms & Conditions

OVERVIEW

Welcome to Raja Products (Raja BKG / Raja Supari)! The terms “we”, “us” and “our” refer to Raja Products. We operate this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you, our customer, with a trusted and curated shopping experience.

Raja Products is powered by Shopify, enabling us to securely deliver the Services to you.

The following Terms & Conditions, along with our Privacy Policy, describe your rights and responsibilities when using our Services. By accessing or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Services.

SECTION 1 – ACCESS & ACCOUNT

  • You must be at least the age of majority in your state/province of residence to use our Services.

  • You agree to provide current, complete, and accurate information when creating an account or making a purchase.

  • You are responsible for maintaining the security of your account credentials. Any activity under your account will be deemed as your responsibility.

SECTION 2 – OUR PRODUCTS

  • We strive to display products accurately. However, product colors, appearance, or packaging may vary depending on your device.

  • We do not guarantee that the quality of products will meet your exact expectations.

  • Product descriptions and prices may change without notice.

SECTION 3 – ORDERS

  • By placing an order, you make an offer to purchase, which may be accepted or declined by us at our discretion.

  • Orders are confirmed only once payment is successfully processed.

  • Cancellation requests may not be accommodated once an order is accepted.

  • Purchases are subject to our Refund & Return Policy.

  • Products are for personal use only and not for resale.

SECTION 4 – PRICES & BILLING

  • Prices are subject to change without notice. The price charged is the one displayed at checkout.

  • Prices do not include shipping, handling, customs, or taxes unless explicitly stated.

  • You agree to provide accurate and updated billing/payment information.

  • By providing payment details, you confirm authorization to use the payment method and agree to pay all charges including applicable taxes.

SECTION 5 – SHIPPING & DELIVERY

  • All delivery timelines are estimates only and not guaranteed.

  • Once the product is handed to the carrier, the risk of loss or damage passes to the customer.

  • We are not responsible for delays caused by shipping carriers, customs, or events outside our control.

SECTION 6 – INTELLECTUAL PROPERTY

  • All content on our Services (including trademarks, logos, designs, product descriptions, images, and graphics) are the property of Raja Products or its licensors.

  • You may not reproduce, distribute, modify, or exploit any material from our website without prior written consent.

  • Unauthorized use may result in legal action.

SECTION 7 – OPTIONAL TOOLS

  • We may provide access to third-party tools and features.

  • These tools are provided “as is” and without any warranties.

  • Your use of such tools is at your sole risk.

SECTION 8 – THIRD-PARTY LINKS

  • Our Services may contain links to third-party websites.

  • We are not responsible for the accuracy, content, or practices of third-party sites.

  • You access such sites at your own risk and must review their policies before engaging.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Raja Products is powered by Shopify. While Shopify provides the platform, all sales are directly between you (the customer) and Raja Products. Shopify is not responsible for any claims, damages, or losses related to your purchases.

SECTION 10 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy. Because our Services are hosted on Shopify, certain data may also be collected and processed by Shopify. Please review both our Privacy Policy and Shopify’s Privacy Policy for more details.

SECTION 11 – FEEDBACK

  • Any suggestions, reviews, or feedback submitted may be used by us for improvement and marketing.

  • By submitting feedback, you grant us the right to use it without obligation to compensate you.

SECTION 12 – ERRORS & OMISSIONS

  • Occasionally, there may be errors in product descriptions, pricing, promotions, or availability.

  • We reserve the right to correct errors, cancel orders, or update information without prior notice.

SECTION 13 – PROHIBITED USES

You may not use our Services for:

  • Illegal or fraudulent purposes.

  • Violating intellectual property rights.

  • Harassment, abuse, or spreading harmful content.

  • Transmitting viruses or malicious code.

  • Misleading information or spam.

We reserve the right to suspend or terminate your account if misuse is detected.

SECTION 14 – TERMINATION

We may suspend or terminate your account at our discretion without prior notice if you violate these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

  • All products and services are provided “as is” and “as available.”

  • We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, or uninterrupted service.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Raja Products will not be liable for any indirect, incidental, punitive, or consequential damages (including lost profits, data, or revenue) arising from the use of our Services.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Raja Products, Shopify, and their affiliates from any claims, damages, or liabilities arising from your use of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 19 – WAIVER & ENTIRE AGREEMENT

Failure to enforce any provision of these Terms does not constitute a waiver. These Terms constitute the full agreement between you and Raja Products.

SECTION 20 – ASSIGNMENT

You may not transfer or assign your rights without our written consent. We may transfer our rights and obligations without notice.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of India, with exclusive jurisdiction in the courts of Delhi, India.

SECTION 22 – CHANGES TO TERMS

We may update or modify these Terms at any time by posting updates on our website. Continued use of our Services constitutes acceptance of those changes.

SECTION 23 – CONTACT INFORMATION

For any questions about these Terms, please contact us:

Raja Products (Raja BKG / Raja Supari)
📍 Delhi, India
📧 Email: web@rajaproducts.in
📞 Phone: +91 9599222099